Most users notice improvements in skin texture and radiance within 2–4 weeks of consistent use. Fine lines and wrinkles may take 6–8 weeks to show visible reduction. For acne management, improvements may appear within 1–3 weeks. Results depend on skin type, age, and how consistently you follow the recommended treatment schedule.

Yes. The Red Light+ Mask is safe for all skin types and tones. If you have sensitive skin, start with Level 1 (low) brightness and 5-minute sessions, gradually increasing as your skin acclimates. The mask includes three adjustable brightness levels specifically to accommodate sensitive skin.

For best results, use the mask up to 4 times per week. Daily use is not necessary and will not accelerate results. Never exceed 20 minutes of total use per day. When starting 15-minute sessions, begin with three 10-minute sessions the previous week to allow your skin to adjust.

It depends on your skin concern. M1 Glow Boost Therapy (red + near-infrared light) targets fine lines and circulation. M2 Clear Skin Therapy (blue + near-infrared) helps manage acne and reduce inflammation. M3 Deep Rejuvenation Therapy (all three wavelengths combined) provides the deepest skin penetration for overall brightening and rejuvenation. Many users rotate between modes based on their skin's needs each week.

No additional eye protection is required. You can keep your eyes closed during treatment for comfort. The wavelengths used are safe for use around the eye area. If you experience any discomfort, discontinue use and consult a healthcare professional.

Do not use the Red Light+ Mask if you have a pacemaker or other implanted medical device. It is also not recommended if you are pregnant, have active skin cancer, or are taking photosensitizing medications. Consult a qualified healthcare professional before use if you have any medical conditions or are sensitive to light.

Always start with a clean, dry face. Remove all makeup, skincare products, and SPF before use. Residue on the skin can interfere with light penetration and reduce effectiveness. After your session, you can apply your usual serums and moisturizers as normal.

The 1800mAh rechargeable battery provides up to 40 minutes of use per charge—approximately four 10-minute sessions at low brightness or three at high brightness. Charge via the USB-C port; a full charge takes approximately 3 hours. The indicator light on top of the mask will turn red when the battery is low. Note: the mask cannot be used while charging.

The charging indicator on the mask uses two colors: a red light indicates the mask is charging, and a green light indicates it is fully charged. When the battery is running low during use, the indicator light on top of the mask will turn red—recharge promptly to ensure uninterrupted sessions.

The wireless remote control is the primary method for operating the mask. Press and hold the power button for 2 seconds to turn the mask on or off. Use the Mode button to cycle through M1, M2, and M3 therapy modes. Brightness can be adjusted between three levels, and timer settings can be set to T1 (5 min), T2 (10 min), or T3 (15 min). If the remote runs out of power, recharge it via the USB-C cable.

Yes, the Red Light+ Mask supports voice commands as a secondary, backup option. To activate, say "Hi Mask." You can then use voice commands to switch modes, adjust brightness, set the timer, or power off. For best results, speak clearly and at a moderate pace in a relatively quiet environment. If voice recognition fails, use the physical remote control as the primary operating method.

Wipe the mask with a damp microfiber cloth after each use. Do not use abrasive materials, harsh chemicals, or strong cleaning agents, as these can damage the LED surface. Never submerge the mask in water or expose it to heat sources. Allow it to dry completely before storing.

The Red Light+ LED Mask complies with CE, RoHS, FCC, GB, and IE international safety standards. These certifications confirm the device meets applicable safety and electromagnetic compatibility requirements. It is intended for general wellness use only and is not a medical device.

The Red Light+ Mask includes a one-year warranty covering defects in materials and workmanship under normal use. The warranty does not cover damage resulting from misuse, neglect, exposure to water or heat, or unauthorized repairs. Contact support@lumati.com or call +1 (858) 888-2424 for warranty claims or support.

No. The Red Light+ LED Mask is intended for general wellness use only. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. If you have a medical condition, are pregnant, or are sensitive to light, consult a qualified healthcare professional before use.